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FAQ

What are the available file formats at SVG Portal?
  • SVG
  • PNG
  • PDF
  • EPS
What is SVG?

SVG stands for Scalable Vector Graphics. It is a vector graphics format intended primarily for the Web, but now it can be seen used often in printing purposes as well.

Why SVG Portal's SVG are the best?

All of our SVGs are layered by colors and they have smooth edges. So It's easy to print as well as cut. As a result you can have a perfect final print as you expected.  

As most of our SVGs are light weight and made with attractive cool colors, you can easily use them in your websites as well. 

What about the quality of SVG Portal'sPNGs ?

Our PNGs are of 300 DPI quality. Optimized for major printing processes. But If you are looking for something to print in large scale like billboards or banners, we can resize it free for you. 

When will I receive my purchased files?
Purchased files are available at the checkout page as soon as the payment has been processed. By clicking "Click here to download" button, you can simply download them to your device. But in any case if you can't find the link to download, don't worry. We got you covered. Put a message directly at [email protected] or Use the chat icon on the store to get connected with us. We will reply to you ASAP. And the files also will be sent to your email address. So don't worry a bit. We got you all covered.
Why a zip file got downloaded?

As we are including four different file formats for each design, The files have been compressed as a zip file. When the file is downloaded, right click on the file and select "extract or unzip" option. Then you will get the folder which contains your files. Use them accordingly and create something epic.

Can I get a refund?

Sorry! As we are selling digital items and according to their nature we cannot offer refunds. But always feel free to contact us @ [email protected] regarding your issue. We will respond to you ASAP and come up with the best solution for you. Our solutions include free items, coupons and more. 

Why do people recommend SVG Portal's custom designing service?

It's because we have always been able to deliver the promised design within the promised timeframe and also with the highest quality standards in the market. And also our design experts are always ready to hear what you gotta say about your project. So feel free to inquire us regarding your next custom project. [email protected]

Can I get a custom design done?

Yeah! We are always ready to help you with custom designs that meet your requirements.  The custom design can be a

  • design From Scratch
  • design redesigning,
  • brand identity development and rebranding

Got a custom design project? You can email us directly at [email protected].

How long will it take for a custom design?

It's always based on the nature of your project. Some projects can be get done in 1-2 hours, some designs will take anywhere from  3-6 hours and some will take up to 2 to 3 days. Our goal is to design a quality design which also meet your exact requirements and also within the shortest time frame possible. If you got a project or have a future project on your mind feel free to contact us and discuss your project details. We love to hear your ideas. Talk about your project @ [email protected].

What is the average cost for a custom design?
Our custom designs start from $15 onwards. The average cost of a simple custom design lies between $15-$45. But also there are some designs which had cost more than $100. What we focus here is not the amount of money we can charge from you, it's about the quality end product we deliver. So feel free to contact us even you are on a tight budget. We are ready to help you get the work done.  Contact us @ [email protected].
What are SVG Portal membership packages?

We hope to introduce our new membership packages on SVG Portal in near future. Currently we are developing the idea and the requirements for the membership packages. We hope to introduce three packages which will give you access to our full inventory. You can download any design for free and download for any number of times. For more details you can contact us @ [email protected].

If you still have questions?
Contact us @ [email protected].