Last updated May 03, 2022
Important Notice: This refund policy only applies for any merch sold through www.svgportal.com. This policy does not apply for any "Digital items" sold by www.svgportal.com. Due to the nature of digital items we do not offer refunds for them. But we do our best to help you. You can refer our FAQ for more details on how to get help with "Digital Items".
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least three (3) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.